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SHIPPING & RETURNS
SHIPPING INFORMATION
At iSmudge, we use Australia Post to deliver your orders.
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Flat Rate Shipping: We offer a flat rate of $4.95 for standard shipping across Australia.
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Free Shipping: Enjoy free shipping on orders over $100.
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Express Shipping: Need your order quickly? We offer express shipping for a flat rate of $15.
Please note that we currently do not offer international shipping.
While we aim to provide timely delivery, shipping may occasionally be delayed during peak times or due to postage strikes. iSmudge does not take responsibility for these delays but will always endeavour to resolve any issues to the best of our ability.
We appreciate your understanding and strive to ensure your order arrives as quickly as possible!
RETURN & EXCHANGE POLICY
We want you to be delighted with your purchase. If you're not completely satisfied or your product has arrived damaged, please email us at support@ismudge.com within 48 hours of arrival. Be sure to include photos of the damage or the reason for your return request, and we'll be here to assist you.